DeFrost GDPR and Privacy Policy
DeFrost (referred to as We/Us) is not a registered organisation, but we want to ensure that your data and our use of it is fully compliant with the law for storing and using your data. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
DeFrost collects the following data:
- Personal identification information via google form (Name, email address, phone number, etc.)
- Any financial information submitted for payment purposes is held by stripe, card details etc are held securely by them and we have no access apart from payment platform, postcode and last 4 digits of payment card - access to this information within the core team is restricted to the person managing payments. Stripe privacy policy is here: https://stripe.com/gb/privacy
How do we collect your data?
You directly provide us with the data we collect. We collect data and process data when you:
- Register online via our google form, or make a donation to the DeFrost event (hereafter known as the Event)
- Add yourself or request to be added to the volunteer sign up form, or whatsapp group.
- Our website does not collect cookies.
How will we use your data?
We collect your data so that we can:
- Process your order and manage your account.
- Contact you about the event, before, during or after
How do we store your data?
We securely store your data on Google drive, and if you have signed up to a Whatsapp group, here as well.
We will keep your contact details for one week after the event. Once this time period has expired, we will delete your data by removing it from the Google drive account
Marketing
We do not carry out any marketing, and we will not share your data. .
What are your data protection rights?
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data held by us. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data.
The right to object to processing – You have the right to object to us processing your personal data.
The right to data portability – You have the right to request that we transfer the data that we have collected directly to you.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: defrost.cambridge@gmail.com
How do we use cookies?
- We do not use cookies on our website, though we do enjoy eating them!
Privacy policies of other websites
Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 6th February 2025.
How to contact us
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: defrost.cambridge@gmail.com
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that this information has not addressed your concern in a satisfactory manner, please contact us in the first instance, after this you may contact the Information Commissioner’s Office, for further information see here: